L O A D I N G...

Welcome to Silvergrace Care

Registered Aged Care Provider

Registration & Compliance

Care you can have confidence in

Silvergrace Care is a registered provider of Australian Government-funded aged care services. We are committed to safe, quality and person-centred care, supported by appropriate governance, workforce, clinical oversight and quality systems.

Registered Aged Care Provider
Provider ID: PRV-47609

Our Registration

Registered to provide aged care

Silvergrace Care is registered across five provider registration categories, covering a broad range of services designed to support older people to remain independent, safe and connected at home.

Registered Provider

Silvergrace Care

Provider ID

PRV-47609

REGISTRATION

Categories 1–5

REGULATOR

Aged Care Quality and Safety Commission

OUR REGISTRATION

Our registered service categories

Silvergrace Care’s registration covers services ranging from everyday
assistance at home through to personal care, allied health, restorative
care management and nursing care.

Home & Community Services
Assistive Technology & Home Modifications
Advisory & Support Services
Personal Care & Care Support
Nursing & Transition Care
Category 4 & 5 Audit

No non-conformities identified


Quality & Safety

Quality you can have confidence in

As part of Silvergrace Care’s registration, an audit was undertaken against the Strengthened Aged Care Quality Standards applicable to Categories 4 and 5.

The final audit report found that Silvergrace Care would be able to conform with the applicable Strengthened Aged Care Quality Standards.

YOUR RIGHTS

Your rights come first

At Silvergrace Care, compliance is about more than policies and processes.
It should be reflected in your everyday experience of care.

HEARD

Your views, goals and preferences matter.

RESPECTED

Your dignity, identity, culture and privacy are valued.

IN CONTROL

You are supported to make choices about your care and everyday life.

SAFE

Your safety and wellbeing are taken seriously.

Behind The Scenes

Strong systems behind the care you receive

Silvergrace Care maintains systems supporting safe and quality service
delivery. These areas reflect systems specifically considered during the
Commission’s registration assessment.

Our Workforce

Skilled and suitable people

Care delivered by people you can trust

Providing care in someone’s home is a position of trust.

Our workforce approach supports safe and quality service delivery through appropriate recruitment, workforce planning, relevant skills and experience, training, supervision and oversight.
Silvergrace Care’s responsible persons were assessed as part of the registration process, with the Commission determining that each was suitable to deliver funded aged care services.

Your information is treated with care

We recognise the trust involved when you share personal, health and other sensitive information with us. Silvergrace Care maintains processes designed to protect privacy and confidentiality and to support the appropriate collection, use, storage and disclosure of personal information.

SPEAKING UP

We want to hear from you

Feedback helps us understand what we’re doing well and where we can improve. Whether you want to share a compliment, make a suggestion or raise a concern, we want you to feel comfortable speaking with us.

Making a complaint will not affect your right to receive respectful care and support.

Always looking for ways to provide better care

We use feedback, service reviews, incidents, complaints, quality monitoring and the experiences of the people we support to identify opportunities for improvement. Our goal is not simply to meet requirements — it is to continually strengthen the quality, safety and experience of the care we provide.

Questions about our registration or services?

Choosing an aged care provider is an important decision. Our team is happy to answer questions about Silvergrace Care’s registration, services and approach to quality and safety.

1300 099 726

© 2026 Silver Grace Pty Ltd, trading as Silvergrace Care. All rights reserved.