WHO WE ARE
Here to make ageing at home feel possible
Silvergrace Care is an Australian registered aged care provider supporting older people to remain at home and connected to the life they value. We understand that finding aged care can feel like a significant step — whether you're looking for support for yourself or helping someone close to you. Our role is to make that journey clearer, more personal and easier to navigate. From understanding your options to coordinating the support you receive, our team is here to provide practical guidance and dependable care, so you can feel confident about what comes next.
PERSON-CENTRED CARE
Support shaped around you. We listen to what matters to you and provide support that reflects your needs, preferences and goals.
INDEPENDENCE
Helping you do what matters. We focus on your strengths and abilities, supporting you to maintain confidence and independence in everyday life.
QUALITY & SAFETY
Care you can feel confident in. We are committed to providing safe, respectful and reliable support, with quality at the heart of the way we work.
FAMILY & CARER PARTNERSHIP
Working together, with you at the centre With your consent, we work with the family members, carers and other people you choose to involve, while keeping your wishes and decisions at the centre of your care.
Care that starts with you
Our Pledge to Value for Life
Silvergrace Care is a registered aged care provider supporting older Australians to live safely, independently and with confidence in their own homes.We believe good care begins with listening. We take the time to understand what matters to you — your goals, routines, preferences, culture and the way you want to live — so your support can be shaped around you.
- * Care centred around your goals
- * Respect for your choices and preferences
- * Skilled and compassionate support
- * A focus on independence and wellbeing
- * Clear communication with you and your support network
- * Care that can adapt as your needs change
PERSONAL
Support shaped around you
PURPOSEFUL
Helping you do what matters
RESPONSIVE
Support as your needs changeSupporting you to live well at home
support
privacy
carers
Dignity and respect
Wellness and reablement
Safety and quality
Connection and wellbeing
Care built around you
Your support should reflect your needs, preferences and personal goals. We work with you to understand what is important and develop support that makes sense for your everyday life.
Choice and dignity
You have the right to be heard and involved in decisions about your care. We respect your choices, privacy, identity, culture, relationships and the way you choose to live.
Independence and reablement
We focus on what you can do and what you would like to be able to do. Our approach encourages independence, maintains existing abilities and, where possible, helps you regain skills and confidence.
Safety and wellbeing
Quality care is about more than completing tasks. We consider your overall wellbeing and work with you, your family or carers where appropriate, and other health professionals involved in your care.
Connection and participation
Staying connected to family, friends and the community can make an important difference to wellbeing. We support you to continue participating in the relationships, activities and routines that matter to you.
Support for families and carers
Families and carers can play an important role in a person’s wellbeing. With your consent, we work collaboratively with the people you choose to involve, keeping communication clear and ensuring your wishes remain at the centre of your care.
OUR PEOPLE
People who listen. Care you can trust.
The quality of care starts with the people providing it. Our team is committed to delivering support with professionalism, kindness and respect. We value people who listen carefully, understand individual needs and recognise that entering someone’s home is a privilege. We aim to provide consistent, reliable support while ensuring the people who care for you understand your preferences, goals and the things that are important in your day-to-day life.
Shivani Srivastava
Operations Director
Amie Graham
Director of operations
Juliana Newman
Clinical lead
Madhup Srivastava
Chief Executive Officer
Our commitment
Your rights, choices and wellbeing come first
As a registered aged care provider, Silvergrace Care is committed to providing safe, respectful and high-quality care.
We support your right to make decisions about your life and care, communicate openly about the services you receive, protect your privacy and personal information, and welcome feedback about your experience.
We continually look for ways to improve the quality of the support we provide.
WORKING TOGETHER
Connected care when you need it
Good care often involves more than one person or service.
Where appropriate and with your consent, Silvergrace Care can work collaboratively with your family, carers, health professionals and other members of your support network to help provide coordinated care around your needs and goals.
LET'S TALK ABOUT YOUR CARE
The right support starts with a conversation.
Whether you’re looking for support for yourself or helping someone you care about, we are here to help you understand your options.
Talk with the Silvergrace Care team about your needs, goals and how we may be able to support you to live well at home.
Call Silvergrace Care 1300 099 726
